1. Special Conditions of Use of the Portal.

This document is intended to establish the particular conditions of use of the Portal of the Internet and all its web sites www.babyradio.es (hereafter the Web Portal) ownership of BABY RADIO, S. L. (hereinafter BABY RADIO), with registered office in C/ Del Carmen Valenzuela 1, Bl 2, 1A, 11500 El Puerto de Santa Maria, Cadiz (Spain), owner of the CIF N° B-72050354 and registered , like the domain name www.babyradio.It is , in the Commercial Register of Cadiz. BABY RADIO reserves the right to modify the Particular Conditions of Use to bring them into line with current legislation applicable in every moment, the jurisprudential developments and the customary practices of market.

The particular conditions of use does not exclude the possibility that certain services of the Web Portal, due to its particular characteristics, they are subjected, in addition to the particular conditions of use, to their own specific conditions of use.

The use made by the user of any of the services of the Web Portal represents and expresses its commitment and express acceptance of all the Particular Conditions of Use in the version published in the Web Portal at the time the user accesses the Web portal, as well as to the specific conditions that, in your case, are of application.

2. Privacy and Security Policy.

In compliance with the provisions of Organic Law 15/1,999 , December 13, for the Protection of Personal Data (hereinafter LOPD), the object of treatment data that the user provide BABY radio via the web portal may not be used for purposes incompatible with those for which the data have been collected.

In this way the purpose of the collection is as follows:

- Management of current and potential customers.
- Management of goods and services by the company.
- Sending information of products and services of the company.

BABY RADIO undertakes to treat these data confidentially and in accordance with the contents of the legal text above and with the purpose set forth above. Any other use of the data, other than the above will require consent and expressed consent of the user. The user may at any time exercise your rights of access, rectification, cancellation and opposition of treatment by sending a letter to the registered office of BABY RADIO, described above, or by sending an email to the address store@babyradio.es

Well same, we would like to inform you that by filling out the registration forms for clients in our Web Portal, your personal data will be incorporated into our automated files with the sole purpose of being able to provide the service required. At all times, has the right to have access to the same to make the changes you need in the section "Client Area", once you have authenticated with your access codes to the Web Portal.

If, on the other hand you want to the elimination of such data, you must request it by sending a letter to the registered office of BABY RADIO, described above, or by sending an e-mail to the address store@babyradio.es

The Web Portal of the store of BABY RADIO is registered with the authorities of identification of sites to allow your browser to confirm the identity of the BABY store RADIO before any transmission is sent. With this technology: The

identity of our Web Portal is confirmed automatically before transmission of any customer information requested to complete an online order.

Your data reach the desired goal or your browser notifies you (before sending any personal information) that the site may not be safe and should be avoided.

Our goal is to follow the guidelines set by the current legislation on the protection of personal data, especially in regard to the rights of information, access, rectification, cancellation and opposition of data.

3. General Conditions of Purchase.

3.1 . Generalities.

These conditions are only applicable to sales made via Web Portal may not never use as an argument in the face of a purchase made in one of our stores with physical headquarters. These general terms and conditions of sale are the only applicable and supersede any other general condition, except in the event of cancellation prior, express written. BABY RADIO may occasionally amend articles from its general terms and conditions, so it is desirable that these be read on each visit to the Web Portal. These changes are attributable to from publication on the Internet and may not apply to contracts concluded earlier. Each purchase on the Web Portal is governed by the applicable general conditions on the date of the order. We believe that once you have placed an order, there will be accepted without reservations our general conditions of sale after you have read.

By accessing the Web Portal, you agree to respect the General Conditions, which include the use of particular and specific.

3.2 . Online Orders.

Orders may be made only through the purchase pages of the Web Portal www.babyradio.is and will be confirmed once you have registered in our system.

3.3 Information on the products.

All products offered through the Web Portal www.babyradio.is include a list of their features and price. Information on the characteristics and prices of the products is located in each of the web pages where the product offer.

4. Price, forms of payment and availability of products.

4.1 . Price.

The prices of the products offered in each of the web pages of the Web Portal will be included in the web pages where the product offered.

The price applicable to each purchase is as indicated in the Web Portal at the time to validate the purchase.

The price of the purchase, plus shipping costs that, in his case are of application, will be paid once you have completed the purchase in the form of payment chosen.

All the above rates are expressed in Euro and include VAT and are exclusive application for transactions made through this Web Portal.

The prices of the products listed do not include the cost of shipping, which will be added to the cart to order, just before processing the order and in those cases where appropriate in accordance with the present conditions of sale.

The content of the Web Portal, products and prices, are constantly updated, being the main objective of BABY RADIO offer a truthful information, complete and without typographical mistakes of the features and prices of the products offered. If at any time there is any error in the information provided in the Web Portal, BABY RADIO will proceed immediately to their correction.

There is a typographical error in any of the features and prices or in the event that you would have made the purchase of this product, you will be informed immediately of this error and the actual price of the product, you have the right to terminate the contract of purchase if it so wishes with the payment of amounts borrowed.

BABY RADIO reserves the right to change, without notice, prices, products and promotions contained in the Web Portal. If the price has changed, after having made a purchase, the applicable price is indicated on the Web Portal at the time to validate the purchase.

4.2 . Forms of payment.

4.2.1 Transfer Payment: You can make

No available.

4.2.2 Payment with credit card.

As a measure of protection against fraud, BABY RADIO may request via email to customers who choose the credit card as form of payment, shipment of additional documentation to certify the identity of the buyer as lawful owner of the credit card. Such accreditation may be attached in a digital format (in pdf format or jpg) in the same e-mail that asks for speeding up the process of validation of the order and delivery as much as possible.

4.2.3 Payment with PayPal.

Under this mode, once the order has been placed and selected the PayPal option, the user will be taken in a separate session to the PayPal page where you must enter their user keys, and follow the instructions on the screen that you will provide PayPal to make the payment. Once accepted the transaction by PayPal, this will confirm to the Portal Web collection of the order, being BABY RADIO to the processing of your order. This form of payment is the most immediate.

4.3 . Availability of the products.

In accordance with the applicable regulations orders will be addressed by strict order of receipt.

In the case of the end of the stock of a requested product still a pending request for preparation, such a circumstance, will be brought to its attention by sending an e-mail to the e-mail address you have provided and, to his election, you will be given the option to extend the deadline to request BABY RADIO the product to the vendor, you will be offered a product benefits and features of similar * or in your case, you may cancel the order.

In the event that it is not possible to contact you within the time of delivery, the order will be canceled automatically returning the amount of the product in the same way in which the order was paid.

* In case there is a typographical error will act in accordance with clause 4.1 , giving you the option to cancel the order.

5. Purchase procedure.

The buying process is simple and secure. Just follow the following steps:

1. Select the product family you want to buy in the menu bar or use the search engine.

2. Choose the model through the submenu by category or brand and press the "Buy" button.

3. In case you want to buy more than one product, please select the products that you want to buy in your order in the cart page or shopping cart.

4. Select the number of units you want to buy for the total price and the cost of shipping and press the button "CONFIRM".

5. Register if you are not already a customer by entering your e-mail address and select "Continue". You can choose to make the purchase as a guest without registering.

6. Fill in your details, please read and accept the Conditions of Purchase and, if you agree, accept any warnings that appear.

7. Confirm the delivery address of your order, accept the terms and conditions, select the form of payment and press the button "Finish purchase: order with payment obligation". Your purchase will be unsuccessful.

Then you will receive an e-mail telling you the summary of the order and amount, and in case you have chosen "wire transfer" as a form of payment, you will see the bank account number in which you must perform the income.

8. When you buy BABY RADIO accepts that we send you the invoice by default in electronic media. If you want an invoice in paper format, let us know by sending us your request to store@babyradio.es

6. Deliverables, costs and shipping times. Territorial scope.

6.1 . Home Delivery.

Successfully completed the purchase process mentioned in point 7 above, once the purchase is made of the product, and after confirming BABY RADIO the income of the amount in the account number indicated in the 4.2.1 (for orders with payment method "bank transfer" ), the income by PayPal account, or after receiving the income into account after receiving BABY RADIO, if you so require, its accreditation documentation to verify the validity of the credit card or purchase the proven through Trustly we shall proceed to ship your order.

The order will be delivered to the address indicated by you within a maximum period of thirty days from the day following the day on which payment is confirmed by BABY RADIO.

The delivery shall be carried out by the logistics service messaging hired by BABY RADIO.

The cost of the deliveries will be the following: deliveries

of products of 20 euros or lower amounts: the cost of delivery will be 5 euros throughout the peninsular territory if you choose the modality of 24 hours.

Deliveries of products of 20 euros or lower amounts: delivery costs shall be EUR 3.95 throughout the peninsular territory if you choose the modality of 48 hours.

For deliveries of purchases from Gibraltar will be reflected in the agency Sita messaging in La Linea de la Concepcion with a cost of 5.99 euros.

In deliveries of any kind for an amount exceeding €20 there will be no postage in the peninsular territory. (Except shipments to the Canary Islands, Ceuta and Balearic Islands).

Orders placed from Ceuta, Melilla and Canarias have special shipping conditions. We recommend you to send an email to info@babyradio.es.

There will be no shipping to a PO box.

You, all the time, you can request information about the status of your order and make any relevant comments or give the relevant information to facilitate the delivery by sending an email to store@babyradio.es indicating the order number to be able to identify your request with your order.

In the case that at the time of delivery you are absent, the dealer will attempt to contact you to arrange a new shipment. In these cases BABY RADIO does not guarantee the delivery of the product purchased in a specified period of time.

If there had been any error attributable to BABY RADIO in the realization of the sent or the product is defective, BABY RADIO will be the replacement of the product without charge and as soon as you communicate to BABY RADIO this circumstance by sending an e-mail to store@babyradio.es

7. Order cancellations.

If the order was underway, that is to say, if the payment gateway would have confirmed the same and had it been already assigned a reference (or in case you have chosen the modality of delivery against-reimbursement), but had not yet gone to your destination from the BABY store RADIO, you may cancel the order without cost by sending an e-mail to store@babyradio.es indicating the order number to be able to identify your cancellation request with your order.

In the event that the order has been shipped you will have to wait to receive it and proceed, then return to its exercise of the right of withdrawal in accordance with the foregoing in the following clauses: returns.

8. Exchanges, returns, and discontinuance.

BABY RADIO reserves the right not to accept the return of any product without prior request by you.

Return Reasons and steps to follow: a.

If for any reason are not satisfied with your order and you want to exercise your right of withdrawal:

you have the right to desist from this contract within 14 calendar days without the need for justification. The term of weariness will expire at the 14 calendar days from the day that you or a third party by you indicated, other than the carrier, acquired possession of the property. To exercise the right of withdrawal, you must notify us at BABY RADIO, C/ Spring 13, P. I. Salinas de San José B, EEIC Building, Office 250 11500, El Puerto de Santa Maria, Cadiz (Spain) with fax 956 877 308 and email store@babyradio.es its decision to withdraw from the contract through an unequivocal statement, indicating order no., or using the waiver form that you will find in our web page, you will be required to fill in and sign. In both cases, both the unequivocal statement as the waiver form must be sent to BABY RADIO by postal mail, fax or email.

To meet the deadline the deadline for withdrawal, you shall notify and send to BABY RADIO the unequivocal statement that he wants to withdraw from the contract, indicating no. of the order, or send to BABY RADIO the waiver form filled and signed that you will find on the web, IN BOTH CASES before the expiry of the period of 14 calendar days from the day that you or a third party, other than the carrier, acquired possession of the property.

Once we receive the unequivocal statement or form acusaremos receipt without delay to the user's e-mail.

No application will be of the right of withdrawal in those products and/or services which by their nature make it impossible for its return (downloadable products, ebooks, music, etc) the consequences of the abandonment:

Once you have sent the unequivocal declaration of abandonment or the waiver form within 14 days, you must return to BABY RADIO the product without any undue delay and in any case, no later than within 14 calendar days from the date on which communicate its decision to reject the contract to BABY RADIO, in which case you should be able to support the direct costs of return, of what is expressly informed. For this reason, BABY RADIO will be responsible for managing the collection through the logistics service messaging or by our fleet of delivery depending on the type of goods to be returned. In any case, you must assume the direct cost of returning the goods. Only you will be responsible for the diminution in value of the property resulting from a handling differently than necessary to establish the nature, characteristics and the operation of the property.

These direct costs or shipping charges shown below:


6€ for any other product of higher price to 20 €.
6€ For any product price equal to or less than 20 €.

So that we can accept its return you must send your purchased products and their original packaging in perfect condition, including all the accessories (accessories, manuals, spare parts, plastic bags, etc). It is important that we return the products perfectly packaged and with a printed copy of the e-mail that you receive in your email when we ask for the return.
Once the item(s) have been received in our warehouse and checked that meet the conditions described above, proceed to the refund of all payments received from you, including the cost of delivery (with the exception of the additional costs resulting from the choice of a different mode of delivery to the modality of delivery less expensive that ordinary offer). This refund shall be made without undue delay and in any case, BABY RADIO will proceed to the refund using the same means of payment used by you for the initial transaction; in any case, do not incur any expenses as a consequence of the reimbursement.

You will receive a refund of the amount of articles in the same bracket that held the payment:

reinstatement in the credit card: If the order was paid for via credit card on our Web Portal, the reimbursement shall be cash in your account, in approximately 5 working days (if you have a debit card immediately) or approximately 30 working days, (if you have a credit card of deferred debit).
Refund by bank transfer: If your order has been paid by bank transfer, the reimbursement will be paid into your bank account in a period of between 5 and 8 working days.
Reinstatement by PayPal: If the order was paid for via PayPal, the refund will be made by BABY RADIO through your PayPal account, which will be defined, in accordance with its internal procedures, the time for its reverse to the customer.

BABY RADIO reserves the right not to proceed with the reimbursement of a return requested by the customer or partially in the event that the product or the packaging returned to his store this defective, broken, manipulated by the user, etc. Optionally, the customer can choose to return an item purchased in the Web Portal of BABY RADIO without you are charged shipping charges, by means of a physical store BABY RADIO. In this case, the product must be presented in its original packaging, new and certify the possession of the same through the original invoice that BABY RADIO will give you along with your order online.
The received product is found defective due to the transport:
In the event that the return is requested because you receive a product in poor condition due to the transport, we ask you note on the delivery note of the carrier, and let us know within 24 hours of receipt, by sending an e-mail store@babyradio.es to inform us of the incident and to proceed with the replacement of the product.
BABY RADIO will be responsible for managing the collection using the logistic service of messaging or by our fleet of distribution as a function of the goods to replace. You must ship the product in perfect condition and with its original packaging, including all the accessories. It is important that we return the products perfectly packaged and with a printed copy of the e-mail that you receive in your email when we request a replacement. Once received the articles in our warehouse and checked that meet the conditions described above, BABY RADIO will send you another. In this case the change shall always be effected by the same article or reference. Only you will be billed the first shipment, by taking care of the BABY RADIO portes corresponding to the collection of your return and new shipment.
If you want to place a change of the defective item by another separate article, the cost of returning and new shipment shall not be borne by BABY RADIO.
The product received does not meet the agreed specifications:
In the event that the return is requested because you receive a product that does not correspond with the order, we ask that you inform us within a maximum period of 14 days from time of receipt, by sending an e-mail to store@babyradio.es to inform us of that anomaly and to proceed with the replacement of the product.BABY RADIO will be responsible for managing the collection through the logistics service messaging or by our fleet of distribution as a function of the goods to replace. You must ship the product in perfect condition and with its original packaging, including all the accessories. It is important that we return the products perfectly packaged and with a printed copy of the e-mail that you receive in your email when we request a replacement.

Once received the articles in our warehouse and checked that meet the conditions described above, BABY RADIO will send you another. In this case the change shall always be effected by the same article or reference. Only you will be billed the first shipment, by taking care of the BABY RADIO portes on the repayment and new shipment. If you would like to make a change by another article, the cost of collecting the return and new shipment shall not be borne by BABY RADIO, still valued as previously referred to in paragraph 8 a.
According to the Law 47/2002 of Management of the retail trade, may not be returned those made-up goods according to the specifications of the consumer and user or custom clearly. They may not be returned products which can be replicated or copied immediately.

9. Guarantees.

BABY RADIO represents and warrants that you can sell products and services from your Web Portal www.babyradio.is

BABY RADIO represents and warrants that its Web-based platforms are technically prepared for the sale of products and services.

All articles have a 2 year warranty in accordance with the provisions of the Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the protection of consumers and users and other complementary legislation. Guarantees of the quality or operation of the products or services of BABY RADIO will be, in your case, established case-by-case basis in the particular conditions, without prejudice to the rights recognized by that rule. The consumer has a commercial guarantee offered by the product manufacturer, whose term and conditions depend on the type of good, and must be consulted in the case the specific warranty of the manufacturer that is delivered in writing along with the product purchased.

BABY RADIO makes its best efforts to ensure that the information appears in the descriptions of the products is correct, but cannot guarantee the accuracy of the descriptions. The products may suffer from minor variations in the specifications, colors, or other design features by its manufacturer.

BABY RADIO does not grant any legal guarantee on products or services of third parties.

The legal guarantee will no longer be effective, if BABY RADIO checks reliably manipulation by the user, for which the computers come equipped with tamper-evident seals.

10. Reservation of property.

BABY RADIO expressly reserves the ownership of the delivered goods until full payment of the sales price, interest, costs, etc. As a result, according to this provision shall not be considered as the payment has been made, until BABY RADIO check the collection of such payment.

However, the risks are transferred to you from the delivery of the products. You are committed to the custody and preservation of the products and to sign the appropriate insurance to cover the damage and loss likely to be caused to the products.

In the event that you suspend payments, BABY may reclaim the RADIO products. The amounts previously paid to account shall remain in the possession of BABY RADIO in concept of penalty clause.

11. Conditions of use. BABY RADIO is not responsible:

BABY RADIO is not responsible:

11.1 . To use a Web portal www.babyradio.es with illicit purposes or connotations, in accordance with the applicable legislation in every moment; a unauthorized or fraudulent use of the Web Portal or its contents; a use prohibited in the present conditions; as well as any use that may be injurious to the legitimate rights and interests of third parties.

11.2 . Cause damage to the physical or logical systems of BABY RADIO , of its Web Portal, its suppliers or third parties, or any practice that could damage, disable, overburden, impair or impede the normal operation of the documents, files, and all kinds of content stored on any computer. Special and explicitly, it is forbidden to introduce or disseminate in the network, computer viruses or any other physical or logical systems that are likely to cause damage.

11.3 . Attempt to gain access to resources or restricted areas of the Web page, without fulfilling the requirements of access, as well as, perform, reproduce, copy, distribute, allow the public access or manipulate the data of BABY RADIO or by third party suppliers or other users through any modality.

11.4 . In particular, and merely indicative and not exhaustive, you, as a user, you agree not to transmit, broadcast or made available to third parties, information, data, content, messages, graphics, drawings, sound files or image, photos, recordings, software, and, in general, any kind of material:

11.4.1 . In any way is contrary, disparages or goes against the fundamental rights and freedoms recognized in the Constitution, international treaties and in the rest of the legislation.

11.4.2 . Induces, incites, incorporated, to provide or allow access to products or promotes criminal proceedings, disparaging, defamatory, libellous, violent, dangerous, risk or harmful to the health and psychic.

11.4.3 . Induce, encourage or promote actions, attitudes or thoughts discriminating on the basis of sex, race, religion, creed, age or condition.

11.4.4 . Considered as any type of publicity or advertisement of third outside BABY RADIO.

12. Copyright, intellectual and industrial property.

Are the property of BABY RADIO all of the contents of www.babyradio.is that involve: its graphic design, such as logos, images, texts and other elements contained in the same. Equally, you, as user acknowledges and agrees that all trademarks, trade names or distinctive signs, and all intellectual and industrial property rights inherent in the same, on the content and/or any other elements inserted on the page, are the exclusive property of BABY RADIO and/or third parties, who have the exclusive right to use them in the economic traffic. Under no circumstances, access to the contents of the website signifies your resignation, transfer, assignment, total or partial license for these rights, nor does it confer any right to use, translation, adaptation, alteration, exploitation, reproduction, distribution or public communication of these contents without the prior and express permission of BABY RADIO or its legal holders. No material from those presented in the Web page of BABY RADIO may be copied, reproduced, published, uploaded to computer equipment, sent by mail, transmitted or distributed in any way, in particular through publication in other Web pages or network environments, different from the download to your personal computer for your exclusive use domestic, strictly complying with all copyright and proprietary notices.

13. Responsibility.

BABY RADIO does not guarantee the absence of viruses or similar items in the electronic documents and files stored in your computer system and on its website, which could produce alterations of software and hardware for you as a user. The use of our Web page and its content implies acceptance by you of the risks and, therefore, you exclude a baby RADIO of any liability for damages of any nature arising from the possible presence of viruses or other similar items. BABY RADIO will try with all means at its disposal ensure the security of the information provided by users. However, as it is commonly known, the security in the environment of the Internet cannot be guaranteed in its entirety, at any time.

14. Use of cookie technology.

BABY RADIO reserves the right to use cookies or similar files, in any type of use of the Web Portal. However, the cookies are only associated with anonymous users and their terminals, without providing references that allow to deduce personal data of the user. Also, in relation to the foregoing, BABY RADIO informs you about the fact that most of the browsers in the network, allow users to erase cookies from your computer's hard disk, block or receive a message before you record a. In this link you can find more information about the same.

15. Changes in the Web Portal, in services and content.

BABY RADIO reserves the right to modify unilaterally and at any time, without notice, the presentation and content of the Web Portal, its services and the general conditions. These modifications will be to improve the page, simultaneously optimizing the services offered to you as a user. In the light of the foregoing, BABY RADIO strongly encourages you to review and verification of the general conditions, each of the times that access to the Web, with its own responsibility not to do so and assuming that, even so, tacitly accepts the contents of the same.

16. Termination.

Although, in principle, the duration of this Web Portal is undetermined, BABY RADIO reserves the right to suspend or terminate the provision of some or all of their services, without which this decision must be communicated in advance to the users of the same.

17. Applicable law and jurisdiction.

The present general conditions are governed by Spanish laws. Any dispute in relation to the Web Portal www.babyradio.es shall be heard before the Spanish jurisdiction.

18. Responsibilities.

The failure of the present general conditions, or the use of the web page www.babyradio.it is terms contrary to the established, will give rise to the requirement of the responsibilities arising from the above, through the exercise of the judicial actions that BABY RADIO it deems relevant in every moment.

19. Claims.

There are sheets of claims available to consumers and users of the BABY shops RADIO (on request in the telephone 956 089 089).

FORM TO EXERCISE A RIGHT OF WITHDRAWAL ANNEX
Information on the exercise of the right of withdrawal
A. model information document to the consumer and user on the discontinuance
right of withdrawal:
you have the right to withdraw this contract within 14 calendar days without the need for justification.
The deadline for withdrawal shall expire 14 calendar days of the day (1).
To exercise a right of withdrawal, you must notify us (2) its decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email). You can use the model waiver form below, although its use is not mandatory (3).
To meet the deadline for withdrawal, it is sufficient that the communication on the exercise of this right is sent before the deadline.
Consequences of the abandonment:
In case of abandonment, on its part, we will refund all payments received from you, including the cost of delivery (with the exception of the additional costs resulting from the choice of a different mode of delivery to the modality of delivery less expensive that ordinary offer) without any undue delay and in any case, no later than 14 calendar days from the date on which we report of its decision to withdraw from the present contract. We shall now proceed to the refund using the same means of payment used by you for the initial transaction, unless you have expressly provided to the contrary; in any case, do not incur any expenses as a consequence of the reimbursement (4).
(5) (6)

Instructions for completing it:
(1) Insert one of the expressions that appear in quotes below: (a
) in case of a service contract or contract for the supply of water, gas or electricity - when they are not packaged for sale in a bounded volume or in discrete quantities-, heating through urban systems or digital content that does not lend itself to a support material: "the conclusion of the contract"; (b
) in case of a contract of sale: "that you or a third party by you indicated, other than the carrier, acquired possession of the property"

(c) in the case of a contract for delivery of multiple goods ordered by the consumer and user in the Same order and delivered separately: "that you or a third party, as you indicated, other than the carrier, purchased material possession of the last of these goods"; (d)
in case of delivery of a well composed of multiple components or parts: "that you or a third party by you indicated, other than the carrier, acquired the material possession of the last component or piece"; (e)
in case of a contract for regular delivery of goods for a specified period: "that you or a third party by you indicated, other than the carrier, purchased material possession of the first of these goods".
(2) Insert your name, complete mailing address and, if you have them, your phone number, fax number and your e-mail address.
(3) If you offered to the consumer and user in your web site the option to fill out and electronically submit information regarding their discontinuance of the contract, insert the following text: "You have also the option to fill out and electronically submit the model waiver form or any other unequivocal statement via our web site [insert email address]. If he resorts to that option, we will tell you without delay in a durable medium (for example, by e-mail) the receipt of such discontinuance'.
(4) In case of a contract of sale in which you were offered to collect the goods in the event of withdrawal, insert the following information: "We will be able to retain the reimbursement until you have received the goods, or until you have submitted a proof of the return of the same, according to that condition is met first".
(5) If the consumer and user has already received contract goods insert the following text:

(A) insert:
or - "We will collect the goods", or
- "you must return or give directly the goods or to ... (Insert the name and address, if applicable, of the person authorised by you to receive the assets), without any undue delay and in any case, no later than within 14 calendar days from the date on which we communicate its decision to withdraw from the contract. It shall be deemed fulfilled the term if the return is of the property before it has completed the term";
(b) insert:
or - "we will take care of the costs of returning the goods";
or - "you must assume the direct cost of returning the goods";
or - in the case that, at a distance contract, you will not offer to take charge of the costs of returning the goods and the latter, by its nature, cannot normally be returned by mail: "you must assume the direct cost of returning the goods, eur ... (insert amount); or, if you do not can be carried out in advance a reasonable estimate of the cost of return of the property: "you must Assume the direct cost of returning the goods. It is estimated that the cost rises to approximately EUR ... (insert the amount) as maximum", or
- in case of that, in a contract outside the establishment, the goods, by its nature, cannot normally be returned by mail and have been already delivered to the residence of the consumer and user at the time of the conclusion of the contract: "We will pick you up at our expense assets";
(c) "Only you will be responsible for the diminution in value of the property resulting from a handling differently than necessary to establish the nature, characteristics and operation of the property".
(6) In case of a contract for the provision of services or for the supply of water, gas or electricity - when they are not packaged for sale in a bounded volume or in discrete quantities-, or heating through urban systems, insert the following: "If you have requested that the provision of services or the provision of water/gas/electricity/heating through urban systems (delete as appropriate) of top during the period of withdrawal, we will pay an amount proportional to the part of the service already provided at the time that has informed us of its withdrawal, in relation to the object of the contract total".
B. Model waiver form
(only must complete and submit this form if you want to withdraw from the contract)
- to the attention of (here you should insert the name of the employer, your complete address and, if you have them, your fax number and your e-mail address):
- this is to inform you/we communicate (1) that desisto of mi/we gave up our (1) contract of sale of the next well/delivery of the next service (1) -
Request the/received the (1)
- The name of the consumer and user or of consumers and users
- Home of the consumer and user or consumers and users
- Signing of the consumer and user or consumers and users (only if the present form Is presented in paper)
- Date